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Recognizing the Challenges of Human Communication and Its Effect on Spiritual Health (Case Study: Financial Institution)
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Seyed Mohammad Kazem Alavi   , Farzad Dehghani , Rezvaneh Dastjani Farahani |
| Department of Islamic Philosophy and Wisdom, Hakim Sabzevari University, Sabzevar, Iran. smk.alavi@hsu.ac.ir |
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Abstract: (839 Views) |
Background: Human relationships are effective in spiritual health and interact with each other, and accordingly, spiritual health can be considered as a fundamental factor for dealing with problems and challenges, especially in institutions with different, numerous and continuous client relationships. The current research seeks to identify the four challenges of human relationships and its effect on health with a case study of the financial institution.
Methods: The case study of the research included 21 employees of a financial institution. The study population was initially assessed with the Polotzin and Ellison questionnaire, and subsequently, results were analyzed using SPSS. Corresponding to the results of the questionnaire analysis, the interview tool was used to identify the root of the challenges, and content and discourse analysis were used to analyze the interview.
Results: The average spiritual health in the sample was 85.8 with a standard deviation of 11, which was in the average range based on the thresholds set for this questionnaire. At the same time, the average religious health was 48.4 and existential health was 37.3. The level of spiritual health in the tested subjects, based on the spiritual health questionnaire of Polotzin and Ellison, is at an average level. The observed difference between the level of religious health and existential health is also significant. The scores for the dimension of existential health were at a lower level compared with religious health.
Conclusion: Among the four types of relationships, employees had challenges in relationships with others. Accordingly, a series of workshops on verbal and non-verbal communication skills will be held in order to improve this domain. By applying the mentioned principles in these workshops, a significant effect was observed in promoting existential health and ultimately spiritual health, and finally, relationships with clients and productivity |
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| Keywords: Behavior, Communication, Health, Religion and Medicine, Spiritual Health |
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Full-Text [PDF 587 kb]
(238 Downloads)
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Letter: Original Article |
Subject:
Special
Received: 2023/09/16 | Accepted: 2024/01/24 | ePublished ahead of print: 2024/03/5 | Published: 2024/03/19
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